What Can I do If I Do Not Receive My Reward

What Can I do If I Do Not Receive My Reward

You'll firstly need to confirm with whom you're consulting in accordance with the information on the winning page. You can claim the reward in 2 ways:

  1. Contact the sponsor, check the notes on giveaway page or follow up their related announcements

  2. View your rewards by logging into Giveaway.

See the guide below:

1. Contact sponsor

On your winning page, click Claim Reward to see the details related to receiving the reward.

After that, you will be able to see the contact information of the sponsor as well as the notes left about claiming reward. You may contact the sponsor directly or follow the information he left.

Q: No response was received from the sponsor?

A: Click Haven't received prize? to send feedback to Giveaway

2. Check the rewards on the Giveaway dashboard.

Please log in to the Giveaway with the account participated, there are kind of claim conditions for you to check, please claim rewards according to different reward types and prompts:

If you do not receive it, please contact the Giveaway support team.

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