Why Cannot Swap a Token
On Swap page, there is a list of all the tokens available for swapping currently.
We're working on adding more swap options to provide our users with the best rates available.
- Unsupported Token
You may at one point want to swap a coin/token our partner exchanges don't support. For checking whether the token is supported by Cwallet in the list of all tokens, you can click the "+" button on the Wallet page.
- Token is Under Maintenance
You may also find that a token that you swapped before is no longer available to swap. Withdrawing/depositing with Cwallet is always possible. However, when it comes to swapping, they can be momentarily taken offline for maintenance or upgrade.
- Excessive Volatility of Token Prices
Cwallet detects whether the corresponding conversion price is reasonable according to the real-time currency status regularly. If it is unreasonable, the service will not be provided temporarily.